msbiz web store FAQ section

Orders within the continental United States will be shipped within 3 business days of receiving cleared payment. Please allow an additional 5-7 business days to receive your order once it ships. All merchandise will be shipped via USPS, first class mail. In the unfortunate event your order cannot be shipped, you will be contacted immediately by e-mail and informed of the reason for the delay. If you need any further information concerning the shipment of your item, please do not hesitate to contact me. Insurance is not offered on any item. If the buyer is requesting this service, it is the buyers responsibility to pay for this service. I do offer Combined Shipping Discounts, please contact MsBiz for your proper discounted pricing.

MsBiz11 strives to make sure you are completely satisfied with your purchased item. We will accept returns on merchandise (excluding special offers or promotional items) within 3 days of item receipt. Please email MsBiz11 stating the full reasons for your refund, the full purchase price (excluding shipping) to receive a RAN # for your return. Items without a RAN # will not be accepted for refund. All items must be returned in their original packaged condition, in resellable condition, and with no items missing or damaged. Buyers are responsible for return shipping costs. There is a 15% Restocking Fee on all returned items. All Free Gifts with purchase must be returned with products which are to be refunded. Refunds are not granted to products which are not returned with the free gift.

All items are shipped via USPS First Class Mail, with Delivery Confirmation.

Feedback and DSR’s are an important part of our community. MsBiz11 appreciates each and every customer who has shopped at her booth. Negative feedback is never necessary. If you are unhappy with your purchase or experience for any reason, please do not hesitate to contact me at anytime so that we may remedy the situation as quickly as possible.

Currently, we only accept payments thru PayPal. The PayPal email address to use for your payment is [email protected]. Google and Amazon checkout is being added shortly.

Yes we do. Please disclose this at checkout, so that we may combine your orders for you.

Yes we do. Please contact MsBiz at [email protected] before you checkout, to get your correct discounted shipping amount.

Orders will be shipped within 3 business days of receiving cleared payment. Please allow another 5-7 days for shipping service transit times.

Any order may be cancelled at the buyer's request, before the item has been shipped. Once the order has been shipped through our shipping service, you must request a refund of your order. All refunds will receive a 15% Restocking Fee for order cancellations. Please see our Refund Policy for further information.

Yes we do. Currently, you must contact MsBiz for the proper procedures for ordering a Gift Certificate.

Yes we do. Please disclose this during checkout. Also, please contact MsBiz at [email protected], with the proper shipping address, to ensure your products will be delivered to your dropshipping address.